Enhancing the Assessment and Optimization of Critical Elements through Fuzzy Aggregation: A Methodological Framework for Evaluating E-Services. International Journal of Recent Technology and Engineering (IJRTE), [S. l.], v. 13, n. 4, p. 7–18, 2024. DOI: 10.35940/ijrte.D8154.13041124. Disponível em: https://journals.blueeyesintelligence.org/index.php/ijrte/article/view/556.. Acesso em: 5 dec. 2024.